Southwest Airlines makes amends to its no-show policy


Southwest Airlines, one of the most popular budget airlines in the United States has launched its new no-show policy. The airline is flexible for its customers and hence lets them make changes to their tickets at least ten minutes prior to the original schedule of the flight. It does not charge anything extra for making those changes.

However, the passengers who do not comply with this new rule would end up losing the value of their Southwest Airlines tickets. Until recently it did not demand that its customers show up ahead of the departure of the flight and cancel their ticket. Now onwards the customers need to contact the airline authorities and inform them before hand about their plans to not-board the plane and use the value of the ticket towards a future travel.

Earlier the carrier, due to last minute cancellations, could not resell the tickets to other passengers. It is this reason due to which the airline decided to amend its no-show policy and implement it immediately. The airline believes that only a minor chunk of its travelers would not turn up at the time of the departure. However, with the passage of time some customers starting using the policy to their advantage more often, prompting it to make these changes.

In spite of bringing these changes, the customers would still be allowed to make changes to nonrefundable tickets well in advance without any penalty fee. Most carriers in the country charge their customers up to $200 for these changes.

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